AGF Agency ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide through our website, phone calls, text messages, emails, and other communications.
By using our website or services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
Personal Information
We may collect:
Name
Phone number
Email address
Mailing address
Information submitted through forms
Information provided during consultations
Communication Information
If you choose to communicate with us via SMS, phone, or email, we may maintain records of those communications.
Website Information
We may automatically collect:
IP address
Browser type
Device information
Pages visited
Website activity
through cookies and analytics tools.
3. How We Use Your Information
We use your information to:
Respond to inquiries
Provide insurance and financial education services
Schedule appointments and consultations
Send appointment reminders
Communicate regarding requested information
Improve our website and services
Maintain compliance and security records
4. SMS Communications
If you provide your mobile phone number and consent to receive text messages, AGF Agency may send:
Appointment reminders
Service updates
Follow-up communications
Requested information
Message frequency may vary.
Message and data rates may apply.
5. Information Sharing
AGF Agency does not sell your personal information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared only with trusted service providers who assist in operating our business, such as:
CRM providers
Scheduling platforms
Email providers
SMS delivery providers
These providers are authorized to use information only as necessary to perform services on our behalf.
6. Your Rights
You may:
Request access to your information
Request corrections to inaccurate information
Request deletion of your information where permitted by law
To make a request, contact us using the information below.
7. Opt-Out Options
SMS
Reply STOP at any time to unsubscribe from text messages.
Email
Click the unsubscribe link included in marketing emails.
8. Data Security
We use reasonable security measures to protect your information from unauthorized access, disclosure, or misuse.
However, no internet transmission or storage system can be guaranteed 100% secure.
9. Children's Privacy
Our services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.